top of page

Resource Guide

Massachusetts 2-1-1

Statewide Information & Referral line for resources

https://mass211.org/

Call 2-1-1 or 877-211-6277

Cash Assistance


EMERGENCY AID TO ELDERS, DISABLED AND CHILDREN

https://www.mass.gov/economic-assistance-cash-benefits

​

Brockton Office

Address: 60 Main Street, Brockton, MA 02301 

Phone: 508-895-7000

​

Fitchburg Office

Address: 49 Nursery Lane, Suite 101, Fitchburg, MA 01420

Phone: 978-665-8700 / 800-997-2555

​

Springfield Office

Address: 243 Cottage Street, Springfield, MA 01104

Phone: 413-858-1000

​

MA DEPARTMENT OF UNEMPLOYMENT

https://www.mass.gov/orgs/department-of-unemployment-assistance

Phone: 877-626-6800

​

SUPPLEMENTAL SECURITY INCOME (SSI)

https://www.ssa.gov/benefits/ssi/

​

Brockton Office

Address: 30 Christy Drive, 02301, Brockton, Massachusetts

Phone: 888-717-1524, 800-772-1213, 508-588-7992

​

Fitchburg​ Office

Address: Social Security, Philbin Federal Building, Rm 301, 881 Main Street, Fitchburg, MA 01420

Phone: 1-800-772-1213

​

Springfield Office

Address: 70 Bond Street, Springfield, MA 01104

Phone: 866-964-5061

​

TRANSITIONAL AID TO FAMILIES WITH DEPENDENT CHILDREN (TAFDC)

https://www.mass.gov/service-details/check-tafdc-eligibility-and-how-to-apply

​

Brockton Office

Address: 60 Main Street, Brockton, MA 02301 

Phone: 508-895-7000

​

Fitchburg Office

Address: 49 Nursery Lane, Suite 101, Fitchburg, MA 01420

Phone: 978-665-8700 / 800-997-2555

​

Springfield Office

Address: 243 Cottage Street, Springfield, MA 01104

Phone: 413-858-1000

Citizenship

​

BROCKTON ADULT LEARNING CENTER

https://www.bpsma.org/schools/adult-learning-center

Address: 43 Crescent Street, Brockton, MA 02301

Phone: 508-580-7475

Email: maureenbarclay@bpsma.org

​

FITCHBURG PUBLIC LIBRARY

Literacy & Citizenship - Services include 1-on-1 tutoring, conversation classes, and Citizenship classes.

http://www.ci.fitchburg.ma.us/243/Literacy-Citizenship

Address: 610 Main Street, Fitchburg, MA 01420

Phone: 978-343-8184

Email: info@lvmonta.org

​

LITERACY VOLUNTEERS OF THE MONTACHUSETT AREA

https://lvmonta.org/citizenship-group/

C/o: Fitchburg Public Library 610 Main Street, 2nd Floor,
PO BOX 7197, Fitchburg, MA 01420 

Phone: 978-343-8184
Email: info@lvmonta.org

​

PROJECT CITIZENSHIP

https://projectcitizenship.org/become-a-citizen/

11 Beacon Street, Suite 720 Boston, MA 02108 

Phone: 617-694-5949 

Email: info@projectcitizenship.org

​

SPRINGFIELD CITY LIBRARY

Free Citizenship Classes

https://www.springfieldlibrary.org/library/free-citizenship-classes/

220 State Street, Springfield MA 01103 

Phone: 413-263-6828

​

USA HELLO CLASSROOM

Free self paced online citizenship test preparation

https://classroom.usahello.org/programs/us-citizenship-test-preparation/#gref

​

US CITIZEN & IMMIGRATION SERVICES (USCIS)

https://www.uscis.gov/

​

Application for Naturalization FORM N-400

https://www.uscis.gov/n-400

​

Citizenship Resource Center

https://www.uscis.gov/citizenship

​

Green Card Information

https://www.uscis.gov/green-card

​

Food Assistance


FOOD STAMPS - Supplemental Nutrition Assistance Program (SNAP)

http://www.gettingfoodstamps.org/

​

Brockton Office

https://www.mass.gov/locations/dta-brockton-transitional-assistance-office-limited-services-available

Address: 60 Main Street, Brockton, MA 02301 

Phone: 508-895-7000

​

Fitchburg Office

https://www.mass.gov/locations/dta-fitchburg-center-transitional-assistance-office

Address: 49 Nursery Lane, Suite 101, Fitchburg, MA 01420

Phone: 978-665-8700 / 800-997-2555

​

Springfield Office

https://www.mass.gov/locations/dta-springfield-center-transitional-assistance-office-limited-services-available

Address: 243 Cottage Street, Springfield, MA 01104

Phone: 413-858-1000

​

GINNY’S HELPING HAND, INC (Food Pantry)

https://ginnyshelpinghand.org/

Address: 52 Mechanic Street, Leominster, MA 01453

Phone: 978-537-1387

​

GREATER BROCKTON FOOD PANTRY RESOURCES

https://resources.finalsite.net/images/v1588775267/brockton/hjslfmypgyrrjgd1lbw7/FOODPANTRIES.pdf

​

PROJECT BREAD FOOD SOURCE HOTLINE

https://www.projectbread.org/foodsource-hotline

Phone: 800-645-8333

​

WIC (Women, Infant, Children Network)

Brockton

https://wic.bamsi.org

Address: 795 Pleasant Street, Brockton, MA 02301

Phone:  508-588-8241

​

East Brockton

(Brockton Community Health Center)

Address: 158 Pleasant Street, Brockton, MA 02301​

Phone: 508-894-3206

​

Fitchburg - North Central WIC

https://www.mocinc.org/north-central-wic

Address: 49 Nursery Lane 2nd floor, Fitchburg, MA 01420

Phone: 978-345-6272

​

Springfield

https://www.caringhealth.org/wic.html

Locations:

Address:1985 Main Street, Springfield, MA 01103

Address: 816 Main Street, Springfield, MA 01105 

Address: 1771 Boston Road, Springfield, MA 01129

Phone: 413-693-1029

Fuel Assistance

​

CITIZENS ENERGY CORPORATION

One time heating assistance

https://www.citizensenergy.com/

Phone: 877-563-4645 (JOE-4-OIL)

​

DEPARTMENT OF PUBLIC UTILITIES

https://www.mass.gov/orgs/department-of-public-utilities

Address: Department of Public Utilities, 1 South Station, 5th Floor, Boston, MA 02110

Phone: 617-305-3500  / 617-737-2836

​

HEATING ASSISTANCE RESOURCE LOCATOR

https://hedfuel.azurewebsites.net

​

HOME ENERGY ASSISTANCE PROGRAM (Brockton Area)

https://selfhelpinc.org/program-services/fuel-energy/home-energy-assistance/

Address: 45 Pearl Street, Brockton, MA 02301
Phone: 508-588-0447

​

MASS CAP

https://www.masscap.org/

Address: 105 Chauncy Street, Suite 301, Boston, MA 02111 

Phone: 617-357-6086

​

MASS SAVE

Web: http://www.masssave.com/

Phone: 866-527-7283

​

MOC (Making Opportunity Count) (Fitchburg Area) - Energy Services, Appliance Monitoring & Replacement Program, Weatherization, Heating System Replacement or Repair

https://www.mocinc.org/energy-services

Address: 68 Airport Road, Fitchburg, MA 01420

Phone: 978-345-7025

Monday, Wednesday & Friday 8:00 AM - 12:00 PM 

​

MOC (Making Opportunity Count) (Fitchburg Area) FUEL ASSISTANCE

Web: https://www.mocinc.org/fuelassistance

Address: 601 River Street, Fitchburg, MA 01420

Fuel Assistance Line: 978-342-4520

Online Application: www.toapply.org/MassLIHEAP

Email: fuelassistance@mocinc.org

​

SOUTH SHORE COMMUNITY ACTION COUNCIL (SSCAC) FUEL ASSISTANCE (Brockton Area)

https://www.sscac.org/fuel-assistance 

Address: 71 Obery Street, Plymouth, MA 02360

FUEL ASSISTANCE LINE: 508-746-6707

​

SPRINGFIELD PARTNERS FOR COMMUNITY ACTION - AGO FUEL FUND

https://www.springfieldpartnersinc.com/services/housing-energy-services/fuel-assistance/

Address: 721 State Street, Springfield, MA 01109

Phone: 413-263-6500

​

THE GOOD NEIGHBOR ENERGY FUND

This fund most often helps families or individuals facing an unexpected short-term financial crisis.

http://www.magoodneighbor.org

​

Brockton Corps:

Address: 216 Centre Street, Brockton, MA 02303

Phone: 508-583-1896

​

Fitchburg Corps:

Address: 739 Water Street, Fitchburg, MA 01420

Phone: 978-342-3300

​

Springfield Corps
Address: 170 Pearl Street, Springfield, MA 01101
Phone: 413-733-1518

​

UNITIL (Fitchburg Area)

You may be eligible to receive a discounted rate for your gas and electric service from Unitil.

https://unitil.com/account-billing/billing-payment-options/financial-assistance

MA Location: 357 Electric Avenue, Lunenburg, MA 01462

Phone: 1-888-301-7700

​

VALLEY OPPORTUNITY COUNCIL

https://www.valleyopp.com/springfieldfuel

Location 1: 555 State Street, Springfield, MA 01109

Location 2: 2460 Main Street, Springfield, MA 01107

Phone: 413-552-1554

Email: fuelassistance@valleyopp.com

​

Health Care

​

BROCKTON NEIGHBORHOOD HEALTH CENTER

https://www.bnhc.org/main.html

Address: 63 Main Street, Brockton, MA 02031

Phone: 508-559-6699

​

BNHC PEDIATRICS

Address: 158 Pleasant Street, Brockton, MA 02031

Phone: 508-894-3363

​

CARING HEALTH CENTER

https://www.caringhealth.org/

Locations:

1049 Main Street, Springfield, MA 01103

532 Sumner Avenue, Springfield, MA 01108

860 Boston Road, Springfield, MA 01119

473 Sumner Avenue, Springfield, MA 01108

Phone: 413-739-1100

​

COMMUNITY HEALTH CONNECTIONS

Primary medical, preventive and restorative dental, behavioral health and low-cost pharmacy. 

​

ACTION COMMUNITY HEALTH CENTER

https://chcfhc.org/Action-Community-Health-Center

Address: 130 Water Street, Fitchburg, MA 01420

Phone: 978-878-8110

​

FITCHBURG COMMUNITY HEALTH CENTER

https://chcfhc.org/Fitchburg-Community-Health-Center

Address: 326 Nichols Road, Fitchburg, MA 01420

Phone: 978-878-8110

​

GARDNER COMMUNITY HEALTH CENTER

https://chcfhc.org/Gardner-Community-Health-Center

Address: 175 Connors Street, Garnder, MA 01440

Phone: 978-878-8110

​

LEOMINSTER COMMUNITY HEALTH CENTER

https://chcfhc.org/Leominster-Community-Health-Center

​

Dental Services

Address: 14 Manning Avenue, Leominster, MA 01453

Phone: 978-878-8110

​

Medical and Behavioral Health Services

Address: 165 Mill Street, Leominster, MA 01453

Phone: 978-878-8110

​

HEALTH CONNECTOR

Apply for Health Insurance

https://www.mahealthconnector.org

Phone: 877-MA-ENROLL 877-623-6765 / 877-623-7773

​

HEALTH SAFETY NET

https://www.mass.gov/orgs/health-safety-net

Address: 100 Hancock Street, Quincy, MA 02171

Phone: 877-910-2100

​

MASSHEALTH

https://www.mass.gov/topics/masshealth

Phone: 800-841-8100

​

SERVING HEALTH INFORMATION NEEDS OF EVERYONE (SHINE)

Health Care Counseling: Assists with understanding insurance coverage, finding the right coverage for you​.

https://www.mass.gov/health-insurance-counseling

Phone: 800-243-4636

Housing


BROCKTON HOUSING AUTHORITY

https://www.brocktonhousingauthority.com

Address: 1090 Main Street, Brockton, MA 02301

Phone: 508-427-9000

​

FITCHBURG HOUSING AUTHORITY

http://fitchburghousing.org/

Address: 718 Main Street, Fitchburg, MA 01420

Phone: 978-829-1890

​

HOUSING SOLUTIONS FOR SOUTHEASTERN MASS

Housing Solutions for Southeastern MA:
Address: 45 Goddard Road Brockton, MA 02301

Phone: 781-585-7483

​

PARTNERS FOR COMMUNITY (SPRINGFIELD)

Financial assistance for home/rental heating costs. 

http://partnersforcommunity.org/default/index.cfm

Address: 11-13 Hampden Street, Springfield, MA 01103

Phone: 413-272-2200

​

SPRINGFIELD HOUSING AUTHORITY

Web: https://shamass.org

Address: 60 Congress Street, Springfield, MA 01101-1609

Phone: 413-785-4500

​

First Time Homebuyers

BROCKTON REDEVELPOMENT AUTHORITY

First Time Homebuyer Down Payment Assistance Program

https://brocktonredevelopmentauthority.com/home/programs/first-time-homebuyer-program/

​

CHAPA

Connects people with affordable rental and homeownership opportunities.

https://www.chapa.org/

Address: One Beacon Street, 5th Floor, Boston, MA 02108

Phone: 617-742-0820

​

MASSHOUSING

Down Payment Assistance

https://www.masshousing.com/home-ownership/homebuyers/down-payment-assistance

Address: One Beacon St. Boston, MA 02108
Phone: 617-854-1000

​

NEWVUE

1st Time Homebuyer Education classes 

https://newvuecommunities.org/home-ownership/

Address: 470 Main Street, Fitchburg, MA 01420

Phone: 978-342-9561

​

SPRINGFIELD HOUSING OFFICE

Down Payment Assistance

https://www.springfield-ma.gov/housing/home-buyer

Address: 1600 East Columbus Ave. 1st Floor Springfield, MA 01103 

Phone: 413-787-6500

​

Springfield Area Homebuyer Education Programs:

https://www.springfield-ma.gov/housing/home/buying-a-home/homebuyer-education

​

​

Internet Service


T MOBILE PROJECT 10 MILLION


Your child can qualify for Project 10Million through eligibility for the National School Lunch Program, which also can be verified through participation in many government programs

https://www.t-mobile.com/brand/project-10-million

​

Mental Health

​

FAMILY & COMMUNITY RESOURCES (FCR)

https://www.fcr-ma.org/mental-health-services

Address: 18 Newton Street Brockton, MA  02301

Phone: 508-583-6498

​

COMMUNITY HEALTHLINK

24 hour crisis assessment, intervention and stabilization services

http://www.communityhealthlink.org/chl/

Address: 40 Spruce Street, Leominster, MA 01453

Phone: 800-977-5555

​

COUNSELING CENTER AT MAKING OPPORTUNITY COUNT (MOC)

https://www.counselingatmoc.org/

Address: 49 Nursery Lane, Suite 201, Fitchburg, MA 01420

Phone: 978-785-5343

​

HANDHOLD

https://handholdma.org

Address: 25 Staniford St. Boston, MA, 02114

Phone: 877-382-1609

Behavioral Health Help Line (BHHL) Available 24/7: 833-773-2445

​

LUK, INC.

https://www.luk.org

Address: 545 Westminster Street, Fitchburg 01420

Phone: 800-579-0000 /  978-345-0685

​

MASSACHUSETTS DEPARTMENT OF MENTAL HEALTH (DMH)

https://www.mass.gov/orgs/massachusetts-department-of-mental-health

Main Phone: 617-626-8000

DMH Information Line: 800-221-0053

24 Hour Support Line: 833-773-2445

Community Resource Guide: List
bottom of page