Resource Guide
Massachusetts 2-1-1
Cash Assistance
EMERGENCY AID TO ELDERS, DISABLED AND CHILDREN
https://www.mass.gov/economic-assistance-cash-benefits
Brockton Office
Address: 60 Main Street, Brockton, MA 02301
Phone: 508-895-7000
Fitchburg Office
Address: 49 Nursery Lane, Suite 101, Fitchburg, MA 01420
Phone: 978-665-8700 / 800-997-2555
Springfield Office
Address: 243 Cottage Street, Springfield, MA 01104
Phone: 413-858-1000
MA DEPARTMENT OF UNEMPLOYMENT
https://www.mass.gov/orgs/department-of-unemployment-assistance
Phone: 877-626-6800
SUPPLEMENTAL SECURITY INCOME (SSI)
https://www.ssa.gov/benefits/ssi/
Brockton Office
Address: 30 Christy Drive, 02301, Brockton, Massachusetts
Phone: 888-717-1524, 800-772-1213, 508-588-7992
Fitchburg Office
Address: Social Security, Philbin Federal Building, Rm 301, 881 Main Street, Fitchburg, MA 01420
Phone: 1-800-772-1213
Springfield Office
Address: 70 Bond Street, Springfield, MA 01104
Phone: 866-964-5061
TRANSITIONAL AID TO FAMILIES WITH DEPENDENT CHILDREN (TAFDC)
https://www.mass.gov/service-details/check-tafdc-eligibility-and-how-to-apply
Brockton Office
Address: 60 Main Street, Brockton, MA 02301
Phone: 508-895-7000
Fitchburg Office
Address: 49 Nursery Lane, Suite 101, Fitchburg, MA 01420
Phone: 978-665-8700 / 800-997-2555
Springfield Office
Address: 243 Cottage Street, Springfield, MA 01104
Phone: 413-858-1000
Citizenship
BROCKTON ADULT LEARNING CENTER
https://www.bpsma.org/schools/adult-learning-center
Address: 43 Crescent Street, Brockton, MA 02301
Phone: 508-580-7475
Email: maureenbarclay@bpsma.org
FITCHBURG PUBLIC LIBRARY
Literacy & Citizenship - Services include 1-on-1 tutoring, conversation classes, and Citizenship classes.
http://www.ci.fitchburg.ma.us/243/Literacy-Citizenship
Address: 610 Main Street, Fitchburg, MA 01420
Phone: 978-343-8184
Email: info@lvmonta.org
LITERACY VOLUNTEERS OF THE MONTACHUSETT AREA
https://lvmonta.org/citizenship-group/
C/o: Fitchburg Public Library 610 Main Street, 2nd Floor,
PO BOX 7197, Fitchburg, MA 01420
Phone: 978-343-8184
Email: info@lvmonta.org
PROJECT CITIZENSHIP
https://projectcitizenship.org/become-a-citizen/
11 Beacon Street, Suite 720 Boston, MA 02108
Phone: 617-694-5949
Email: info@projectcitizenship.org
SPRINGFIELD CITY LIBRARY
Free Citizenship Classes
https://www.springfieldlibrary.org/library/free-citizenship-classes/
220 State Street, Springfield MA 01103
Phone: 413-263-6828
USA HELLO CLASSROOM
Free self paced online citizenship test preparation
https://classroom.usahello.org/programs/us-citizenship-test-preparation/#gref
US CITIZEN & IMMIGRATION SERVICES (USCIS)
Application for Naturalization FORM N-400
Citizenship Resource Center
https://www.uscis.gov/citizenship
Green Card Information
https://www.uscis.gov/green-card
Food Assistance
FOOD STAMPS - Supplemental Nutrition Assistance Program (SNAP)
http://www.gettingfoodstamps.org/
Brockton Office
Address: 60 Main Street, Brockton, MA 02301
Phone: 508-895-7000
Fitchburg Office
https://www.mass.gov/locations/dta-fitchburg-center-transitional-assistance-office
Address: 49 Nursery Lane, Suite 101, Fitchburg, MA 01420
Phone: 978-665-8700 / 800-997-2555
Springfield Office
Address: 243 Cottage Street, Springfield, MA 01104
Phone: 413-858-1000
GINNY’S HELPING HAND, INC (Food Pantry)
https://ginnyshelpinghand.org/
Address: 52 Mechanic Street, Leominster, MA 01453
Phone: 978-537-1387
GREATER BROCKTON FOOD PANTRY RESOURCES
https://resources.finalsite.net/images/v1588775267/brockton/hjslfmypgyrrjgd1lbw7/FOODPANTRIES.pdf
PROJECT BREAD FOOD SOURCE HOTLINE
https://www.projectbread.org/foodsource-hotline
Phone: 800-645-8333
WIC (Women, Infant, Children Network)
Brockton
Address: 795 Pleasant Street, Brockton, MA 02301
Phone: 508-588-8241
East Brockton
(Brockton Community Health Center)
Address: 158 Pleasant Street, Brockton, MA 02301
Phone: 508-894-3206
Fitchburg - North Central WIC
https://www.mocinc.org/north-central-wic
Address: 49 Nursery Lane 2nd floor, Fitchburg, MA 01420
Phone: 978-345-6272
Springfield
https://www.caringhealth.org/wic.html
Locations:
Address:1985 Main Street, Springfield, MA 01103
Address: 816 Main Street, Springfield, MA 01105
Address: 1771 Boston Road, Springfield, MA 01129
Phone: 413-693-1029
Fuel Assistance
CITIZENS ENERGY CORPORATION
One time heating assistance
https://www.citizensenergy.com/
Phone: 877-563-4645 (JOE-4-OIL)
DEPARTMENT OF PUBLIC UTILITIES
https://www.mass.gov/orgs/department-of-public-utilities
Address: Department of Public Utilities, 1 South Station, 5th Floor, Boston, MA 02110
Phone: 617-305-3500 / 617-737-2836
HEATING ASSISTANCE RESOURCE LOCATOR
https://hedfuel.azurewebsites.net
HOME ENERGY ASSISTANCE PROGRAM (Brockton Area)
https://selfhelpinc.org/program-services/fuel-energy/home-energy-assistance/
Address: 45 Pearl Street, Brockton, MA 02301
Phone: 508-588-0447
MASS CAP
Address: 105 Chauncy Street, Suite 301, Boston, MA 02111
Phone: 617-357-6086
MASS SAVE
Phone: 866-527-7283
MOC (Making Opportunity Count) (Fitchburg Area) - Energy Services, Appliance Monitoring & Replacement Program, Weatherization, Heating System Replacement or Repair
https://www.mocinc.org/energy-services
Address: 68 Airport Road, Fitchburg, MA 01420
Phone: 978-345-7025
Monday, Wednesday & Friday 8:00 AM - 12:00 PM
MOC (Making Opportunity Count) (Fitchburg Area) FUEL ASSISTANCE
Web: https://www.mocinc.org/fuelassistance
Address: 601 River Street, Fitchburg, MA 01420
Fuel Assistance Line: 978-342-4520
Online Application: www.toapply.org/MassLIHEAP
Email: fuelassistance@mocinc.org
SOUTH SHORE COMMUNITY ACTION COUNCIL (SSCAC) FUEL ASSISTANCE (Brockton Area)
https://www.sscac.org/fuel-assistance
Address: 71 Obery Street, Plymouth, MA 02360
FUEL ASSISTANCE LINE: 508-746-6707
SPRINGFIELD PARTNERS FOR COMMUNITY ACTION - AGO FUEL FUND
https://www.springfieldpartnersinc.com/services/housing-energy-services/fuel-assistance/
Address: 721 State Street, Springfield, MA 01109
Phone: 413-263-6500
THE GOOD NEIGHBOR ENERGY FUND
This fund most often helps families or individuals facing an unexpected short-term financial crisis.
Brockton Corps:
Address: 216 Centre Street, Brockton, MA 02303
Phone: 508-583-1896
Fitchburg Corps:
Address: 739 Water Street, Fitchburg, MA 01420
Phone: 978-342-3300
Springfield Corps
Address: 170 Pearl Street, Springfield, MA 01101
Phone: 413-733-1518
UNITIL (Fitchburg Area)
You may be eligible to receive a discounted rate for your gas and electric service from Unitil.
https://unitil.com/account-billing/billing-payment-options/financial-assistance
MA Location: 357 Electric Avenue, Lunenburg, MA 01462
Phone: 1-888-301-7700
VALLEY OPPORTUNITY COUNCIL
https://www.valleyopp.com/springfieldfuel
Location 1: 555 State Street, Springfield, MA 01109
Location 2: 2460 Main Street, Springfield, MA 01107
Phone: 413-552-1554
Email: fuelassistance@valleyopp.com
Health Care
BROCKTON NEIGHBORHOOD HEALTH CENTER
https://www.bnhc.org/main.html
Address: 63 Main Street, Brockton, MA 02031
Phone: 508-559-6699
BNHC PEDIATRICS
Address: 158 Pleasant Street, Brockton, MA 02031
Phone: 508-894-3363
CARING HEALTH CENTER
Locations:
1049 Main Street, Springfield, MA 01103
532 Sumner Avenue, Springfield, MA 01108
860 Boston Road, Springfield, MA 01119
473 Sumner Avenue, Springfield, MA 01108
Phone: 413-739-1100
COMMUNITY HEALTH CONNECTIONS
Primary medical, preventive and restorative dental, behavioral health and low-cost pharmacy.
ACTION COMMUNITY HEALTH CENTER
https://chcfhc.org/Action-Community-Health-Center
Address: 130 Water Street, Fitchburg, MA 01420
Phone: 978-878-8110
FITCHBURG COMMUNITY HEALTH CENTER
https://chcfhc.org/Fitchburg-Community-Health-Center
Address: 326 Nichols Road, Fitchburg, MA 01420
Phone: 978-878-8110
GARDNER COMMUNITY HEALTH CENTER
https://chcfhc.org/Gardner-Community-Health-Center
Address: 175 Connors Street, Garnder, MA 01440
Phone: 978-878-8110
LEOMINSTER COMMUNITY HEALTH CENTER
https://chcfhc.org/Leominster-Community-Health-Center
Dental Services
Address: 14 Manning Avenue, Leominster, MA 01453
Phone: 978-878-8110
Medical and Behavioral Health Services
Address: 165 Mill Street, Leominster, MA 01453
Phone: 978-878-8110
HEALTH CONNECTOR
Apply for Health Insurance
https://www.mahealthconnector.org
Phone: 877-MA-ENROLL 877-623-6765 / 877-623-7773
HEALTH SAFETY NET
https://www.mass.gov/orgs/health-safety-net
Address: 100 Hancock Street, Quincy, MA 02171
Phone: 877-910-2100
MASSHEALTH
https://www.mass.gov/topics/masshealth
Phone: 800-841-8100
SERVING HEALTH INFORMATION NEEDS OF EVERYONE (SHINE)
Health Care Counseling: Assists with understanding insurance coverage, finding the right coverage for you.
https://www.mass.gov/health-insurance-counseling
Phone: 800-243-4636
Housing
BROCKTON HOUSING AUTHORITY
https://www.brocktonhousingauthority.com
Address: 1090 Main Street, Brockton, MA 02301
Phone: 508-427-9000
FITCHBURG HOUSING AUTHORITY
Address: 718 Main Street, Fitchburg, MA 01420
Phone: 978-829-1890
HOUSING SOLUTIONS FOR SOUTHEASTERN MASS
Housing Solutions for Southeastern MA:
Address: 45 Goddard Road Brockton, MA 02301
Phone: 781-585-7483
PARTNERS FOR COMMUNITY (SPRINGFIELD)
Financial assistance for home/rental heating costs.
http://partnersforcommunity.org/default/index.cfm
Address: 11-13 Hampden Street, Springfield, MA 01103
Phone: 413-272-2200
SPRINGFIELD HOUSING AUTHORITY
Web: https://shamass.org
Address: 60 Congress Street, Springfield, MA 01101-1609
Phone: 413-785-4500
First Time Homebuyers
BROCKTON REDEVELPOMENT AUTHORITY
First Time Homebuyer Down Payment Assistance Program
https://brocktonredevelopmentauthority.com/home/programs/first-time-homebuyer-program/
CHAPA
Connects people with affordable rental and homeownership opportunities.
Address: One Beacon Street, 5th Floor, Boston, MA 02108
Phone: 617-742-0820
MASSHOUSING
Down Payment Assistance
https://www.masshousing.com/home-ownership/homebuyers/down-payment-assistance
Address: One Beacon St. Boston, MA 02108
Phone: 617-854-1000
NEWVUE
1st Time Homebuyer Education classes
https://newvuecommunities.org/home-ownership/
Address: 470 Main Street, Fitchburg, MA 01420
Phone: 978-342-9561
SPRINGFIELD HOUSING OFFICE
Down Payment Assistance
https://www.springfield-ma.gov/housing/home-buyer
Address: 1600 East Columbus Ave. 1st Floor Springfield, MA 01103
Phone: 413-787-6500
Springfield Area Homebuyer Education Programs:
https://www.springfield-ma.gov/housing/home/buying-a-home/homebuyer-education
Internet Service
T MOBILE PROJECT 10 MILLION
Your child can qualify for Project 10Million through eligibility for the National School Lunch Program, which also can be verified through participation in many government programs
https://www.t-mobile.com/brand/project-10-million
Mental Health
FAMILY & COMMUNITY RESOURCES (FCR)
https://www.fcr-ma.org/mental-health-services
Address: 18 Newton Street Brockton, MA 02301
Phone: 508-583-6498
COMMUNITY HEALTHLINK
24 hour crisis assessment, intervention and stabilization services
http://www.communityhealthlink.org/chl/
Address: 40 Spruce Street, Leominster, MA 01453
Phone: 800-977-5555
COUNSELING CENTER AT MAKING OPPORTUNITY COUNT (MOC)
https://www.counselingatmoc.org/
Address: 49 Nursery Lane, Suite 201, Fitchburg, MA 01420
Phone: 978-785-5343
HANDHOLD
Address: 25 Staniford St. Boston, MA, 02114
Phone: 877-382-1609
Behavioral Health Help Line (BHHL) Available 24/7: 833-773-2445
LUK, INC.
Address: 545 Westminster Street, Fitchburg 01420
Phone: 800-579-0000 / 978-345-0685
MASSACHUSETTS DEPARTMENT OF MENTAL HEALTH (DMH)
https://www.mass.gov/orgs/massachusetts-department-of-mental-health
Main Phone: 617-626-8000
DMH Information Line: 800-221-0053
24 Hour Support Line: 833-773-2445